terms of service
last updated: January 2026
1. acceptance of terms
by accessing and using vic valentine's event ticketing platform, you agree to be bound by these terms of service. if you do not agree to these terms, please do not use our services.
2. account registration
to purchase tickets, you must create an account. you agree to:
- provide accurate and complete information
- maintain the security of your account credentials
- notify us immediately of any unauthorized access
- accept responsibility for all activities under your account
3. ticket purchases
when purchasing tickets through our platform:
- all sales are final unless otherwise stated in our refund policy
- tickets are for personal use and may not be resold
- we reserve the right to cancel fraudulent orders
- prices are in GBP and include applicable fees
4. event attendance
when attending events:
- you must present valid tickets for entry
- you agree to comply with venue rules and regulations
- event organizers may refuse entry at their discretion
- photography and recording policies vary by event
5. intellectual property
all content on our platform, including logos, designs, and text, is owned by vic valentine or our licensors. you may not reproduce, distribute, or create derivative works without our express permission.
6. limitation of liability
we act as a ticketing platform connecting event organizers with attendees. we are not responsible for the events themselves, including cancellations, changes, or issues at the venue. our liability is limited to the ticket purchase price.
7. changes to terms
we may update these terms from time to time. continued use of our services after changes constitutes acceptance of the new terms. we encourage you to review this page periodically.
8. contact
for questions about these terms, please contact us at support@vicvalentine.com or through our contact page.