privacy policy

information we collect

we collect information you provide directly to us:

• account information (email, password)
• payment information (processed securely by Stripe)
• ticket purchase history
• communications with our support team

how we use your information

we use your information to:

• process ticket purchases and send confirmations
• provide customer support
• send event reminders and updates
• improve our services and user experience
• comply with legal obligations

data security

we implement industry-standard security measures to protect your data. payment processing is handled by Stripe, a PCI-compliant payment provider. we never store your full payment card details.

cookies

we use essential cookies to maintain your session and preferences. we do not use tracking cookies for advertising purposes.

your rights

you have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion of your account and data
• opt out of marketing communications

contact us

for privacy-related inquiries, please contact us at privacy@vicvalentine.com or through our contact page.